Some purchases are simple: a store charges $42.18, the card authorizes $42.18, and the transaction later settles for $42.18. Hotels, gas stations, restaurants, and rental companies can work differently. These merchants may need to authorize a transaction before the final amount is known. That creates one of the most confusing situations with an Akimbo Card: […]

A merchant says, “We returned your money,” but your Akimbo Card balance hasn’t changed. That doesn’t automatically mean the merchant is lying or that Akimbo lost the transaction. The problem is usually that refund, reversal, and void are being used as though they mean the same thing. They don’t. What happens to your available balance […]

A declined Akimbo Card transaction doesn’t automatically mean the card is empty. That’s the first thing worth understanding, because checking the balance and seeing $150 after a $70 purchase was declined makes the situation look ridiculous. But the number you remember loading onto the card, the current balance, and the amount actually available for a […]

One of Akimbo’s more distinctive features is the ability to use additional cards connected to a primary account. This can be useful when you want another person to have spending money without simply handing over your own card. But an additional Akimbo card shouldn’t be treated as a photocopy of the primary card. The useful […]

Seeing $300 associated with your Akimbo Card doesn’t necessarily mean you can spend exactly $300 at this moment. Card transactions move through several stages, and the important number for a new purchase is the available balance. A purchase can reserve part of your funds before the merchant collects the final amount. Refunds and canceled transactions […]

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